I'll start by saying IF I was able to rate less than one star I damn well would. Ad this is a shocking McDonald's Went to this McDonald's tonight with a friend and I would not suggest them. The woman working the drive through counter was rude and spoke to my friend utterly disrespectfully when all they asked was if there was a bin as we had to throw a McDonald's cup our. She spoke very rudely While snapping at us and said "I'm not taking that cup there's a bin right ahead of you" we pointed out that she was never asked to take the cup and that the bin also was overflowing onto the road. She was the rudest worker I've ever come across. The burger I ordered and paid for I could not even eat as it had stuff on it that it shouldn't of that I'm actually allergic to and I specifically asked "is there pickles on that burger as I'm allergic" as I wasn't sure if that burger had pickles on it so I asked before ordering and was told no. The same rude woman from the drive through is the one who said it did not have pickles and when I went back and asked why it had pickles on it when she explicitly said it did not she was yet again rude to us to the point we just left and called the money we spent a loss as she didn't even listen when I asked if they could remake it. The burgers were also had ingredients from other burgers that are not on the burgers we order all through the boxes and packaging and also on the bottoms and tops of the burgers and in the burgers. And they were clearly made by someone without a hair her as mine had a hair in the box. We also had 2 large fries in our order. We got one large fries and a large fries box that was only a quarter full. So we paid for stuff we did not even get. The drinks were only about half to 3 quarters full when they were large drinks they had the volume of a small drink. In all this is the worst McDonald's I've ever been to. The drive through worker was rude. The burger had a hair in the box and we didn't even get what we paid for as the drinks were I large cups but only had half a drink and same with one of the chips we ordered. I left this McDonald's a little rattled and shaken up with how nasty the drive through worker was to us and how rudely we were spoken to. And the fact that as we went to drive out if the drive through we heard this rude woman working the drive through mutter under her breath (and I won't put the swear word she called us in this review) but apparently from what she muttered we are "rude arrogant (insert swear word she said) people who have no respect for the workers". We weren't rude at all to this woman and she swore at us and said nasty things as we went to leave the drive through window she was hiding behind as she said it.Will never ever go here again and will also be calling the manager tomorrow morning to report the staff member at the drive through as she swore at and about customers and was just all out rude to us. Shame on you Whittlesea McDonald's for hiring abusive workers who swear at customers.
Amazing service and friendly staff. Best place to hangout with friends and family. Flat white coffee was awesome at McCafe
Literally ordered a bit chocolate and got sent to the waiting bay (it was busy so fair enough) then I get given the completely wrong order and couldnt even get a sorry from the girl who gave me the wrong order. Store needs drastic improvements in customer service customers arent meant to be made to feel unwelcomed to a store
Definitely don't follow any of the usual mcdonald's rules on the day I went. A group of young girls (staff members) were rude and unattentive. Reflects on staff and management rather than McDonald's obviously
Friendly staff usually happy and polite I just really wish they would get the orders right. If that improves I will give 5 stars
McDonald's Whittlesea is an Australian Cafe based in Whittlesea, Victoria. McDonald's Whittlesea is located at 2412 Plenty Rd, Whittlesea VIC 3757, Australia.
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